Returns & Exchanges

We want you to be completely satisfied with your Frownies journey toward smoother skin. If you are not happy with your purchase, we offer a 30-day return window for items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process within 30 days of delivery.

• 2.
  Prepare Your Package

  Carefully pack the items in their original box, ensuring all components are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.